30-day return policy on all orders

Track Your Order

Track Your Order

Once your order has shipped, you will automatically receive a shipping confirmation email with your tracking number and a direct tracking link.

How to Track Your Order

  1. Open the shipping confirmation email.
  2. Click the tracking link or copy the tracking number.
  3. Enter the number on the carrier’s website.

Note: tracking can take up to 48 hours to become active.

Haven’t Received a Shipping Confirmation?

Please check your spam or promotions folder. Orders are processed within 1–3 business days before shipping.

We’re Happy to Help

Questions? Email support@halvern.co.uk with your order number and checkout email. We respond within 24–48 hours (business days).