Contact Information

If you have any questions, concerns or need support with your order, the Halvern support team is here to help.

Company Details

Halvern is a brand of:

FAKIFY LTD
Pinnacle House Business Centre, Linlithgow Bridge
Ground and First Floor
Linlithgow, West Lothian, EH49 7SF
Scotland, United Kingdom

Registered with Companies House (UK), registration number: SC890008

How to Reach Us

Email: support@halvern.co.uk (preferred contact method)
Phone: +44 7828 789111

We aim to respond to all enquiries within 24–48 hours (business days).

Business Hours

Monday – Friday: 09:00 – 17:00 (UK time)
Saturday & Sunday: Closed

Customer Support

Our customer service team can help you with order enquiries, shipping and delivery information, returns and refunds (30-day return policy, free returns), product information and general enquiries.

Order Support

For order-related enquiries, please include your order number and the email address used at checkout so we can assist you more quickly.