Privacy Policy

This Privacy Policy describes how Halvern collects, uses and processes your personal data when you visit our website or make a purchase.

Personal Data We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone and cookies.

We also collect information about which pages or products you view and how you interact with our website.

Information You Provide

Name
Billing address
Delivery address
Payment information (securely processed by third parties)
Email address
Phone number

How We Use Your Data

To process and fulfil orders
To communicate with you
To screen orders for risk or fraud
To provide customer support
To improve our website
To send marketing communications where permitted

Sharing Your Personal Data

We use Shopify to operate our store, as well as payment providers, analytics tools and marketing platforms.

Legal Bases Under UK GDPR

Performance of a contract
Our legitimate interests
Your consent
Compliance with a legal obligation

Advertising and Analytics

Google Ads
Facebook / Meta Ads
TikTok Ads

Your Rights Under UK GDPR

The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
The right to withdraw consent

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting or reporting requirements.

Cookies

We use cookies to operate our website, analyse traffic and support marketing. You can manage your preferences through your browser settings or our cookie banner where available.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon publication on this page.

Contact

Email: support@halvern.co.uk