Contact Information
Contact Information
If you have any questions, concerns or need support with your order, the Halvern support team is here to help.
Company Details
Halvern is a brand of:
FAKIFY LTD
Pinnacle House Business Centre, Linlithgow Bridge
Ground and First Floor
Linlithgow, West Lothian, EH49 7SF
Scotland, United Kingdom
Registered with Companies House (UK), registration number: SC890008
How to Reach Us
Email: support@halvern.co.uk (preferred contact method)
Phone: +44 7828 789111
We aim to respond to all enquiries within 24–48 hours (business days).
Business Hours
Monday – Friday: 09:00 – 17:00 (UK time)
Saturday & Sunday: Closed
Customer Support
Our customer service team can help you with:
- Order enquiries
- Shipping and delivery information
- Returns and refunds (30-day return policy, free returns)
- Product information
- General enquiries
Order Support
For order-related enquiries, please include your order number and the email address used at checkout so we can assist you more quickly.
Customer Satisfaction
Your satisfaction is our top priority. We are committed to professional, fast and reliable customer service to give you a premium shopping experience.